Young woman with an upper limb amputation receiving support coordination services from The People Project Tasmania Young woman with an upper limb amputation receiving support coordination services from The People Project Tasmania

Support Coordination

It’s not just about services, it’s about building confidence, independence, and a life that feels truly yours.
Disability Services

Helping you every step of the way

Our caring and knowledgeable team are here to provide as much or as little assistance as you need.

At The People Project, we are proud to be a local, not-for-profit disability support service, and we are ready to support you every step of the way.

At The People Project, our Support Coordinators are here to make navigating the NDIS simple and supportive. We are a registered Support Coordination provider based in Launceston, proudly working alongside Tasmanians living with disability.

Our role as your Support Coordinator is to listen to what matters most to you and help bring it to life by connecting you with the right services within your NDIS budget. We make sure you get the best value from your plan by linking you with quality supports that suit your goals, needs, and lifestyle.

Start Your NDIS Support Journey

Whether you’re new to the NDIS or looking for the right support, our friendly team is here to guide you every step of the way.

Why us?

The People Project offers Level 2: Coordination of Supports & Level 3: Specialist Support Coordination . We work with participants to put in place a mix of supports that will increase capacity to maintain relationships, manage tasks, live more independently and be included in their community.

We specialise in complex, Level 3 support coordination, working with participants experiencing high levels of risk or complexity. Our team brings structured guidance, reliable coordination, and personalised support to help participants navigate their NDIS plans with confidence.

It builds the participant’s confidence and skills to direct their lives, not just their services. Our knowledgeable support coordination team are always happy to provide NDIS participants with as much or as little assistance as you need.

We are here to walk alongside you, helping you get the most from your NDIS plan and supporting you to live the life you choose.

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Understanding Your
NDIS Plan

We can help you unpack your NDIS plan and explain any NDIA processes or rules, so you feel confident about your supports.

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Choosing Service Providers

We can assist you in finding, researching, and selecting service providers that offer the best value for your plan and goals.

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Managing The NDIS Portal

We help you confidently navigate and manage your NDIS myplace portal.

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Achieving Your Goals

We help you identify the supports and services you want and communicate these clearly to your providers.

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Finding Options Local To You

We can connect you with services and opportunities available in your local community to help you stay connected and supported.

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Maintaining Relationships With Providers

We can help coordinate your budgets and keep track of your funds throughout your plan period.

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Understanding Your Rights

We help you know your rights and understand what quality service looks like.

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Monitoring Your Funds

We support you in managing ongoing relationships with providers to ensure you get the outcomes you want.

Helpful Resources

NDIS Support Categories

Disability Services

Explore the different types of supports available under the NDIS and how they can help you.

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Using Your NDIS Plan

Disability Services

Learn how to manage and make the most of your NDIS plan to access supports.

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NDIS Creating Your Plan

Disability Services

Learn how to set your goals, choose supports, and organise services that meet your needs.

Download PDF

Frequently Asked Questions

General NDIS

The NDIS fund supports that are Reasonable & Necessary to your disability. To

  • be considered Reasonable & Necessary, these supports must:
  • be related to your disability
  • be the best value for money
  • be likely to be effective & beneficial
  • take into consideration the supports you receive from your family and friends
  • be best provided by the NDIS and not another agency or system.

The NDIS fund supports that are Reasonable & Necessary to your disability. To

  • be considered Reasonable & Necessary, these supports must:
  • be related to your disability
  • be the best value for money
  • be likely to be effective & beneficial
  • take into consideration the supports you receive from your family and friends
  • be best provided by the NDIS and not another agency or system.

The NDIS fund supports that are Reasonable & Necessary to your disability. To

  • be considered Reasonable & Necessary, these supports must:
  • be related to your disability
  • be the best value for money
  • be likely to be effective & beneficial
  • take into consideration the supports you receive from your family and friends
  • be best provided by the NDIS and not another agency or system.

Support Coordination

Support coordination needs to be specifically funded in your NDIS plan and you will need to demonstrate to the NDIS that you need this support. Speak to your LAC or NDIS planner to assist you with this. Once confirmed, please reach out to us and we can help you every step of the way.

It’s great that you have a strong support network. However sometimes they may not have the time or knowledge to support you to implement your NDIS plan. This would be considered when the NDIS is looking at your request for support coordination to be funded in your plan.

Plan management is just one way to manage the funds in your NDIS plan (as is self management), and anyone can request to have their funds managed in this way.

Support coordination is a specific support designed to help you implement your NDIS plan and build your capacity to manage your supports.

No. In the event of an emergency you need to call the appropriate emergency service (fire, police, ambulance). Support coordinators are not an emergency response service and only work during office hours. Your support coordinator can help you to put plans and supports in place to minimise the risk of crises, or to manage the effects of a crisis situation after it has happened.

No. Support coordination is a capacity building support . In the early stages of your NDIS journey your support coordinator may do some tasks for you or with you, but ultimately our role is to build your confidence and develop your skills (or those of your support network) to manage and coordinate your supports as much as possible. It is important that you are in control of your supports.

A Support Coordinator is not an independent advocate, but they can help you build your self-advocacy skills or connect you with a professional advocacy service.

If you would like to read more information about this topic please click here.

We’re Here To Help

If you have any questions or need support, our friendly team is ready to assist.