Plan Management

The NDIS stands for the National Disability Insurance Scheme. It is an Australian government program that provides funding and support for people with permanent and significant disabilities, helping them achieve their goals and improve their independence and quality of life.

Through the NDIS, participants can access funding for supports such as:

• Daily living assistance (e.g., personal care, household tasks)

• Therapy and allied health services (e.g., physiotherapy, occupational therapy)

• Equipment and assistive technology (e.g., wheelchairs, communication devices)

• Social and community participation programs

• Support coordination and plan management

The NDIS is person-centred, meaning each participant receives an individual plan based on their needs, goals, and aspirations. Participants can choose how their plan is managed: self-managed, plan-managed, or NDIA-managed.

The NDIS provides funding for supports that are deemed “Reasonable & Necessary” to help individuals with disabilities pursue their goals, increase independence, and participate in the community.

Supports must:

• Be related to your disability.
• Offer value for money.
• Be effective and beneficial.
• Consider supports from family and friends.
• Be best provided by the NDIS, not another agency.

The NDIS does not cover everyday living expenses such as groceries, bills (including phone and internet), or rent.

No. With Plan Management, you have more choice over who can support you.

We’re here to help!
Send your service agreements to [email protected] and our friendly consultants will guide you through fund allocation, budgeting, and how to make the most of your NDIS plan.

Email your new plan to [email protected] and our friendly team will assist you with the best next steps.

Plan Management is a service designed to make your NDIS journey simpler and stress-free. We manage your NDIS funds and handle your payments on your behalf, taking care of all the paperwork, invoices, and financial tracking. Think of it as having your very own dedicated bookkeeper for your NDIS plan.

This means you can focus on achieving your goals, while we ensure your funds are used effectively, payments are made on time, and your budget stays on track. Our team also provides guidance and support, helping you understand your funding options and making it easier to access the services you need.

We do all the administration including:

• receiving and recording your invoices,
• reviewing and checking your invoices,
• getting your approval to pay
• claiming the funds from the NDIS,
• paying providers on your behalf and providing them receipts,
• providing you monthly statements, so that you can see where your funds are paidWe’re also here to help with any question you have related to your NDIS funds and assist you with provider options in your area.

You just need to ask. When you have your plan meeting or review, ask the NDIS to include Improved Life Choices in your plan.

If you need help or have any questions please contact us on (03) 6332 8600 or email us at [email protected]

No – there’s no cost to you! If Improved Life Choices is included in your NDIS plan, the NDIS covers our fees. That means we can help manage your plan and funds without you having to worry about any extra payments.

Our vision is simple: “everyone who needs help, gets help.” We’re a not-for-profit based in Launceston, Tasmania, and we genuinely love supporting our community. We have offices in Devonport and George Town and we take pride in providing honest, friendly, and caring service to everyone we work with.

At The People Project, our local team of NDIS experts is here to guide you every step of the way. You can meet us face-to-face, ask questions, and get the support you need when you need it. We’re here to make the NDIS easier to understand and less overwhelming, helping you get the most out of your plan by clearly explaining how your funds can be used and making sure nothing gets missed.

Yes, you can! You will need to let your existing plan manager know in writing that you wish to cancel your service agreement with them. They will need to finalise things at the end of their cancellation policy and send your information to us. You can then sign up with The People Project and we can start managing your plan.

Contact our lovely team on (03) 6332 8600 or email us at [email protected]

We have a number of ways you can check your invoices.

• We can email you your invoices for you to review and approve.
• You can download and use the Careview Advantage app on your smart device (we will help you with this)
• You can ‘Auto-Approve’ your trusted providers

The NDIS have some minimum requirements for us to process invoices.
Invoices must include:

• Your contact details
• Provider details including
• Provider name
• ABN
• Bank account details
• Email address and contact phone number
• A description of the supports provided (so we can work out which part of your plan to pay from)
• The date/s of the supports
• The hourly rate and the quantity of hours provided
• The total amount owing

You (or your providers) can email your invoices to [email protected] (or you can post your invoices/receipts to Level 1, 37 Frederick St, Launceston TAS 7250)

Once the invoice is checked and approved by you, your invoices are paid within 24-48hrs.

We sure can. They can give us a call on (03) 6332 8600 and chat to one of our friendly team.

No, they don’t. Your NDIS Plan is confidential to you, so the NDIS do not automatically send us a copy.

However, having a copy of your plan allows us to see what funding you have and how you can use it.

It helps us to make sure your spending is in line with your plan goals and to properly manage your funding.