Supporting our Providers
At The People Project, we partner with a wide range of trusted service providers across Tasmania to ensure participants have access to high-quality supports. Our service providers share our commitment to choice, flexibility, and delivering the best outcomes for every individual. Together, we make it easier for participants to access the services they need to achieve their NDIS goals.
Submitting An Invoice
We keep invoicing simple and stress-free. Once a provider or participant submits an invoice to our team, we seek the participant’s approval, process the claim through the NDIS MyPlace Portal, and make payment as soon as funds are received.
To keep everyone informed, we also send a remittance as confirmation once the invoice has been paid.
If it’s been over 5 business days without payment, please get in touch below.
Submit Invoice
Email your invoice.
Approval
We confirm with the participant before making payment.
Claim
We process the claim through the NDIS MyPlace portal.
Claim Review
The NDIS screens all claims usually between 2 to 3 business days.
Payment
Once approved, we pay the invoice.
Confirmation
A remittance is sent to the provider as proof of payment.
Invoice Example
Helpful Resources
New Provider Welcome Pack
Provides essential information and resources to help new providers get started with The People Project.
Download PDFNDIS Provider Compliance
Understand your obligations as an NDIS provider to meet standards, regulations, and reporting requirements.
Visit websiteWorking as an NDIS Provider
A concise guide for providers on registering, managing payments, and delivering NDIS services.
Visit websiteFrequently Asked Questions
For Providers
To provide services to NDIS participants, you’ll need to register with the NDIS Commission. This involves submitting your application, providing necessary documentation, and meeting quality and safety standards. Our team can guide you through the process if you need support getting started.
You can find more infomartion via the NDIS on becoming a service provider here.
Yes! Once you are a provider for a participant using The People Project’s Plan Management service, you can email your invoices to [email protected]
We check, approve, and process payments quickly, usually within 24–48 hours.
If you’re unsure about how a participant’s funds can be used, or need guidance on invoicing, just give our friendly team a call at (03) 6332 8600. We’re here to help you navigate the NDIS and make the process simple and straightforward.
Service providers submit invoices directly to The People Project. Our team aims to process invoices within three business days, and we handle any issues or queries on your behalf.
Providers can submit their invoices by emailing them to [email protected]
Invoices should include your provider details, ABN, date of service, description of supports, hours or quantity, and the total amount. Correct documentation helps ensure prompt payment.
Yes. All providers must comply with NDIS Quality and Safeguards Commission requirements and maintain appropriate records. We can guide you through these requirements if needed.
Once an invoice is submitted correctly, we process it within three business days. You will receive payment directly to your nominated bank account.
Support Made Simple
Need to send an invoice or have a question? Our team is here to help and will make the process easy for you.